Returns & Exchanges
At Indian Silk House Agencies, we strive to ensure your complete satisfaction with our handcrafted ethnic wear. If you are not entirely pleased with your purchase, we offer a seamless return and exchange process for eligible products within 7 days of delivery.
Return Process
- 1.Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return or exchange within the 7-day window.
- 2.Quality Inspection
Ensure the saree or garment is unworn, unwashed, and includes all original tags and packaging, as items showing signs of wear will not be accepted.
- 3.Reverse Pickup
Once your request is approved, we will arrange a secure reverse pickup from your registered address at a scheduled time convenient for you.
- 4.Refund or Exchange Processing
Upon receiving and verifying the returned product at our warehouse, we will initiate your refund to the original payment method or dispatch your exchange item within 5-7 business days.